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Frequently Asked Questions  

Fees and payment?​

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  • NDIS Clients: As a non-registered NDIS provider, I support clients with Self-Managed or Plan-Managed funding, in line with the current NDIS Price Guide.

  • Private fee-paying Clients: I welcome clients who choose to self-fund and pay a fee-for-service directly.

Which locations do you provide your services to?​

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  • I primarily serve the Northern Sydney, NSW area, including North Sydney, Northern Beaches, and the Hills District. 

  • If you’re located outside this region, please get in touch. I may be able to discuss alternative arrangements.​​

  • Virtual calls are available Australia-wide.

How much does the service cost?​

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  • Please refer to my fees page above. 

  • For NDIS Clients: Pricing is guided by the NDIS Price Guide and is based on the specific services provided per hour. 

  • For Self-Funded Clients: I offer an hourly fee that aligns with standard industry rates + GST.

Do you need a referral from a Doctor? 
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  • No referrals are needed.

Do you need to be on the NDIS to access your services?​

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  • No, you do not need to be on the NDIS to access my services. 

  • My practice is open to all clients.

Is there a minimum age requirement?
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  • Yes, my services are available to clients 11 years and older. However, please reach out to discuss your needs. 

Do you accept healthcare rebates?​

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  • No, I do not accept healthcare rebates at this time.

Do you charge Travel Fees?​

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  • Yes, travel fees are charged at $1 per kilometre for in-person services outside the local area.

Bookings & Contact? 
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  • Please press the book appointment button to book yourself directly into the service you wish to book.

  •  I’d be happy to organise a free call to discuss your needs and explore how I can best support you. Please press the ‘Book Appointment’ button to arrange a time that works best for you.

Location:

  • Northern Sydney/North Shore

  • Northern Beaches 

  • Hills District

  • Virtual: Australia Wide

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Contact:​​​

        contact.shinethrough@gmail.com​​

 

        0409 609 136

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Member:​

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No part of this website or its content may be reproduced, copied, modified, or adapted without prior written consent.

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ABN: 67 246 482 294​

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